Front End Supervisor: Customer Experience Leader

Northeast Grocery, Inc.; City of Albany (NY); On-site; USD 26,000 - 35,000; Full time

Job summary

Northeast Grocery, Inc. in Albany, NY is seeking a Front End Supervisor to ensure fast, friendly customer service and oversee all front end operations, including checkout, bottle return, and cleanliness of the store.

Ideal candidates have 1-3 years related experience, strong organizational and leadership skills, and a commitment to 5S standards. This full-time role requires at least 18 years old and basic computer skills.

Qualifications

• Must be at least 18 years of age.
• Excellent organizational and multi-tasking abilities.
• Strong communication and leadership skills.
• Ability to train and supervise cashiers and service staff.
• Familiarity with 5S efficiency standards.
• Knowledge of cash handling and store operations.

Responsibilities

• Oversee front end operations including checkout, bottle return, and cleanliness.
• Train and supervise cashiers, bottle associates, and service clerks.
• Schedule associates and manage cash controls and shrink awareness.
• Ensure pricing accuracy and adherence to policies.
• Maintain 5S standards and safe, clean front end area.
• Communicate company programs to staff.

Skills

Organizational skills

Multi-tasking

Communication skills

People management

Basic literacy

Basic computer skills

Attention to 5S standards

Education

High School Diploma or equivalent

1-3 years related experience

Tools

Calculator

Phone

Register

Computer Applications

Job description

Northeast Grocery, Inc. in Albany, NY is seeking a Front End Supervisor to ensure fast, friendly customer service and oversee all front end operations, including checkout, bottle return, and cleanliness of the store.

Ideal candidates have 1-3 years related experience, strong organizational and leadership skills, and a commitment to 5S standards. This full-time role requires at least 18 years old and basic computer skills.