Front-End Team Lead & Customer Service Champion

Cavender's; Bossier City (LA); On-site; USD 35,000 - 46,000; Full time

Job summary

Cavender’s is seeking a Head Cashier to lead daily front-end operations and provide exceptional customer service. You will train cashiers, manage POS transactions, and maintain a clean, organized store that reflects the Cavender’s Culture.

The role requires flexibility to cover evenings, weekends, and holidays, with an emphasis on accuracy, teamwork, and in-store safety. Apply with reliable availability and strong communication skills.

Qualifications

• Exceptional customer service in fast-paced retail.
• Accurate POS operations and cash handling.
• Ability to train and coach cashiers to standard.
• Regularly lift, move and stock merchandise.

Responsibilities

• Greet customers and deliver Best of the WEST service.
• Process transactions, returns and exchanges on POS.
• Train and coach new cashiers on procedures.
• Assist with front-end operations and cashier questions.
• Maintain clean, stocked sales floor and displays.
• Adhere to store safety and company policies.

Skills

Customer service

POS operation

Cash handling

Training

Coaching

Teamwork

English literacy

Lifting merchandise

Education

High school diploma

Tools

POS system

Job description

Cavender’s is seeking a Head Cashier to lead daily front-end operations and provide exceptional customer service. You will train cashiers, manage POS transactions, and maintain a clean, organized store that reflects the Cavender’s Culture.

The role requires flexibility to cover evenings, weekends, and holidays, with an emphasis on accuracy, teamwork, and in-store safety. Apply with reliable availability and strong communication skills.