Front End Team Lead – Customer Experience & Training

The TJX Companies, Inc.; Stow (OH); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays

Job summary

The TJ Maxx location in Stow, OH is seeking a Retail Supervisor to lead front-of-store teams and ensure excellent customer experiences. You will train associates, manage POS coverage, and promote loyalty programs while upholding store standards and safety.

This is a full-time, on-site role with opportunities to develop within a Fortune 100 company. Requirements include 1 year of retail experience and 6 months of leadership, plus strong communication and multitasking abilities.

Qualifications

• 1 year retail experience required
• 6 months leadership experience required
• Strong communication and organizational skills

Responsibilities

• Promote excellent customer experience and lead front-of-store associates
• Assign registers, coordinate breaks, and ensure POS coverage
• Train and mentor associates on front-end principles and loyalty programs
• Maintain store standards, safety, and compliance with policies
• Address customer concerns promptly and communicate priorities to the team
• Support management in achieving store goals and shrink reduction

Skills

Retail experience

Leadership

Merchandising

Communication

Job description

The TJ Maxx location in Stow, OH is seeking a Retail Supervisor to lead front-of-store teams and ensure excellent customer experiences. You will train associates, manage POS coverage, and promote loyalty programs while upholding store standards and safety.

This is a full-time, on-site role with opportunities to develop within a Fortune 100 company. Requirements include 1 year of retail experience and 6 months of leadership, plus strong communication and multitasking abilities.