Front End Supervisor: Lead Store Ops & Customer Service

Burlington Stores, Inc.; Independence (MO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores, Inc. in Independence, MO is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to join our store leadership team.

You will supervise store operations, coach associates, and partner with Store Management to drive customer service excellence and sales in a fast-paced off-price environment. The ideal candidate has at least 1 year of supervisory experience, strong interpersonal skills, and the ability to work full-time including nights, weekends and

Qualifications

• Minimum 1 year of supervisory experience in an off-price, big box, or specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues/concerns, make informed decisions, and supervise front-end operations to ensure exceptional customer service.
• Assist in recruiting, interviewing, and onboarding new associates.

Skills

Supervisory experience

Interpersonal skills

Job description

Burlington Stores, Inc. in Independence, MO is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to join our store leadership team.

You will supervise store operations, coach associates, and partner with Store Management to drive customer service excellence and sales in a fast-paced off-price environment. The ideal candidate has at least 1 year of supervisory experience, strong interpersonal skills, and the ability to work full-time including nights, weekends and