Retail Front End Lead: Sales, Service & Ops

Burlington Stores, Inc.; Saint Peters (MO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount 15-30%

Medical, dental, and vision coverage

Employee Assistance Program

Life and disability insurance

Paid time off

Paid holidays

401(k)

Job summary

Burlington Stores, Inc. in Saint Peters, MO is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team and drive exceptional service.

As a Retail Front End Supervisor, you will collaborate with Store Management in Merchandising, Customer Service, Operations, and Human Resources, supervising associates, training, and coaching to ensure safe, friendly, and professional service at all times.

Qualifications

• 1+ year supervisory experience in retail or big-box environments.
• Strong interpersonal skills and a positive attitude.
• Ability to work full-time including nights, weekends, and holidays.
• Ability to lift 40 lbs and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales through training, development, and coaching of direct reports.
• Promote safety for customers and associates by following guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front-end operations to provide exceptional service.
• Reinforce Asset Protection strategies to prevent shortages.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive community relations through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Team leadership

Interpersonal skills

Schedule flexibility

Physical stamina

Job description

Burlington Stores, Inc. in Saint Peters, MO is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team and drive exceptional service.

As a Retail Front End Supervisor, you will collaborate with Store Management in Merchandising, Customer Service, Operations, and Human Resources, supervising associates, training, and coaching to ensure safe, friendly, and professional service at all times.