Retail Front End Lead: Sales, Service & Ops

Burlington Stores, Inc.

Saint Peters (MO)

On-site

USD 23,000 - 26,000

Full time

14 days+
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Benefits offered by this job

Growth opportunities
Competitive pay
Flexible hours
Associate discount 15-30%
Medical, dental, and vision coverage
Employee Assistance Program
Life and disability insurance
Paid time off
Paid holidays
401(k)

Job summary

Burlington Stores, Inc. in Saint Peters, MO is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team and drive exceptional service.

As a Retail Front End Supervisor, you will collaborate with Store Management in Merchandising, Customer Service, Operations, and Human Resources, supervising associates, training, and coaching to ensure safe, friendly, and professional service at all times.

Qualifications

  • 1+ year supervisory experience in retail or big-box environments.
  • Strong interpersonal skills and a positive attitude.
  • Ability to work full-time including nights, weekends, and holidays.
  • Ability to lift 40 lbs and stand/walk for extended periods.

Responsibilities

  • Supervise all store functions and associates as Manager on Duty.
  • Maximize sales through training, development, and coaching of direct reports.
  • Promote safety for customers and associates by following guidelines.
  • Cultivate a diverse culture based on teamwork and collaboration.
  • Resolve issues and supervise front-end operations to provide exceptional service.
  • Reinforce Asset Protection strategies to prevent shortages.
  • Assist in recruiting, interviewing, and onboarding new associates.
  • Participate in weekly workload planning meetings.
  • Drive community relations through company programs and partnerships.
  • Coordinate meal and break periods and monitor schedule adherence.

Skills

Team leadership
Interpersonal skills
Schedule flexibility
Physical stamina

Job description

Burlington Stores, Inc. in Saint Peters, MO is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team and drive exceptional service.

As a Retail Front End Supervisor, you will collaborate with Store Management in Merchandising, Customer Service, Operations, and Human Resources, supervising associates, training, and coaching to ensure safe, friendly, and professional service at all times.

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