Retail Front End Supervisor: Lead Ops & Flexible Hours

Hunter Super Techs - TurnPoint

Ferguson (MO)

On-site

USD 35,000 - 40,000

Full time

41 hours ago
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Benefits offered by this job

Growth opportunities
Competitive pay
Flexible hours
Associate discount
Medical, dental, and vision coverage
401(k)

Job summary

Burlington Stores, Inc. seeks a Full-Time Customer Service Supervisor or Selling Floor Supervisor to join our store leadership team.

You will supervise front-end operations, coach associates, and partner with management in merchandising, service, and human resources to drive results. The role requires at least 1 year of supervisory experience in off-price or big-box environments, strong interpersonal skills, and the ability to work nights, weekends, and holidays.

Qualifications

  • 1+ year supervisory experience in off-price or big-box retail.
  • Strong interpersonal and communication skills.
  • Willingness to work nights, weekends, and holidays.

Responsibilities

  • Supervise all store front-end functions as Manager on Duty.
  • Drive sales through coaching and training of associates.
  • Promote safety and ensure compliance with company guidelines.
  • Foster a diverse, collaborative culture and strong teamwork.
  • Handle customer issues and resolve conflicts professionally.
  • Assist in recruiting, interviewing, and onboarding new staff.
  • Participate in weekly workload planning meetings.
  • Support community relations programs and partnerships.

Skills

Supervisory experience
Customer service leadership
Interpersonal skills
Team building

Job description

Burlington Stores, Inc. seeks a Full-Time Customer Service Supervisor or Selling Floor Supervisor to join our store leadership team.

You will supervise front-end operations, coach associates, and partner with management in merchandising, service, and human resources to drive results. The role requires at least 1 year of supervisory experience in off-price or big-box environments, strong interpersonal skills, and the ability to work nights, weekends, and holidays.

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