Front End Supervisor — Lead Retail Team (Flexible Hours)

Burlington; Katy (TX); Presencial; USD 17.000 - 19.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growth opportunities

Competitive pay

Flexible hours

15–30% associate discount

Medical, dental, and vision coverage

Employee Assistance Program

Descripción de la vacante

Burlington Stores, Inc. is hiring a Full-Time Customer Service Supervisor to support store operations and leadership alongside Store Management. You will train and coach direct reports, drive sales, and uphold safety and service standards for customers and associates.

The role offers full-time hours, with opportunities for growth within a caring, inclusive organization, plus competitive pay and comprehensive benefits.

Formación

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more.
• Strong interpersonal skills with a positive and engaging attitude.

Responsabilidades

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues/concerns, making informed decisions and supervising front-end operations to ensure exceptional customer service.
• Reinforce Asset Protection strategies to reduce shortages.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive community relations participation through company programs and partnerships.

Conocimientos

Interpersonal skills

Leadership

Customer service

Communication

Descripción del empleo

Burlington Stores, Inc. is hiring a Full-Time Customer Service Supervisor to support store operations and leadership alongside Store Management. You will train and coach direct reports, drive sales, and uphold safety and service standards for customers and associates.

The role offers full-time hours, with opportunities for growth within a caring, inclusive organization, plus competitive pay and comprehensive benefits.