Front End Supervisor: Lead Customer Service & Ops

Burlington; Westborough (MA); Vor Ort; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Growth opportunities

Competitive pay

Flexible hours

15-30% Associate Discount

Medical, dental, and vision coverage

Life and disability insurance

Paid time off

Paid holidays

401(k) plan

Zusammenfassung

Burlington Stores, Inc. in Westborough, MA is seeking Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to lead store operations with the management team.

As a Front End Supervisor you will supervise associates, drive sales through coaching, promote safety, recruit and onboard, and participate in planning meetings while supporting a diverse, team-oriented culture.

Qualifikationen

• Supervisory experience in retail or equivalent environment.
• Strong interpersonal and coaching abilities.
• Proven leadership and teamwork skills.

Aufgaben

• Supervise all store functions as Manager on Duty.
• Train, develop, and coach direct reports to maximize sales.
• Promote safety per company guidelines for customers and associates.
• Foster a diverse culture based on teamwork and collaboration.
• Handle issues, make informed decisions, supervise front-end ops.
• Reinforce asset protection to prevent losses.
• Assist in recruiting, interviewing, onboarding new associates.
• Participate in weekly workload planning meetings.
• Lead community relations initiatives and partnerships.
• Coordinate meal/break schedules and shift adherence.

Kenntnisse

Supervisory experience

Interpersonal skills

Leadership

Customer service

Team building

Jobbeschreibung

Burlington Stores, Inc. in Westborough, MA is seeking Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to lead store operations with the management team.

As a Front End Supervisor you will supervise associates, drive sales through coaching, promote safety, recruit and onboard, and participate in planning meetings while supporting a diverse, team-oriented culture.