Front-End Supervisor: Growth & Perks

Milkco Inc.; South Carolina; On-site; USD 36,000 - 48,000; Full time

Job summary

Ingles Markets in Greenville, SC is seeking a Customer Service Manager to supervise front-end operations and deliver high standards of customer service. You will greet customers, manage cashiers, open registers during busy times, and ensure accurate transactions while following company policies.

The role emphasizes teamwork, safety, and store performance in a fast-paced retail setting. This full-time position offers benefits including medical, dental, vision, life insurance, 401(k), paid

Qualifications

• Previous cashier or front-end experience is required.
• Must be flexible and able to adapt to changing needs—especially during high volume periods.
• Must be able to read and do simple math problems.
• Wants to be part of a team in a fast-paced environment.
• 18 years of age or older.
• Weekly pay with direct deposit.
• Medical, dental, vision, life, and disability insurances.
• 401(k) with company matching.
• Opportunities for advancement.
• Paid holiday, vacation, and sick leave (FT only).
• Paid bereavement and jury duty leave (FT only).
• Company paid life insurance (FT only).
• Scholarship program for High School Seniors.

Responsibilities

• Provide exceptional customer service by greeting customers within 10 feet, responding to questions, and assisting cashiers promptly.
• Ensure proper bagging procedures and carryout service for purchases, especially orders over $100, in accordance with the 100 @100 policy.
• Open additional registers whenever three or more customers are in line to minimize wait times.
• Create and enforce effective work schedules for front-end personnel to meet business volume and traffic needs.
• Assist with all types of sales transactions in strict compliance with company policies.
• Process Western Union and Money Order transactions.
• Keep store management informed of pricing issues, register or scale malfunctions, and items missing from POS files.
• Handle refunds, overrings, overrides, check approvals, cash pickups, and changes as needed.
• Enforce dress code and monitor breaks per company and federal guidelines.
• Ensure associates do not eat or drink at registers and that return-to-stock items are handled promptly.

Skills

Front-end experience

Customer service

Team leadership

Cash handling

Tools

POS system

Job description

Ingles Markets in Greenville, SC is seeking a Customer Service Manager to supervise front-end operations and deliver high standards of customer service. You will greet customers, manage cashiers, open registers during busy times, and ensure accurate transactions while following company policies.

The role emphasizes teamwork, safety, and store performance in a fast-paced retail setting. This full-time position offers benefits including medical, dental, vision, life insurance, 401(k), paid