Front End Supervisor (Full-Time) — Lead Service & Ops

Burlington Stores; Gastonia (NC); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Job summary

Burlington Stores is seeking a Full-Time Customer Service Supervisor to join our store leadership team in Gastonia, NC. You will supervise front-end operations, coach associates, and ensure exceptional customer service while supporting management in daily store tasks.

The role requires supervisory experience, strong interpersonal skills, and flexibility to work a full-time schedule including nights and holidays. Competitive pay and benefits are offered with opportunities for growth.

Qualifications

• Supervisory experience in retail or related environment.
• Strong interpersonal and customer service orientation.
• Ability to work full-time with nights, weekends and holidays as required.
• Ability to lift up to 40 lbs and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Coach and develop direct reports to maximize sales results.
• Promote safety and adherence to company guidelines for customers and staff.
• Foster a diverse, collaborative culture and lead front-end operations.
• Assist in recruiting, interviewing, and onboarding new associates.

Skills

_supervisory experience

interpersonal skills

flexible schedule (nights, weekends, &

Job description

Burlington Stores is seeking a Full-Time Customer Service Supervisor to join our store leadership team in Gastonia, NC. You will supervise front-end operations, coach associates, and ensure exceptional customer service while supporting management in daily store tasks.

The role requires supervisory experience, strong interpersonal skills, and flexibility to work a full-time schedule including nights and holidays. Competitive pay and benefits are offered with opportunities for growth.