Front End Supervisor - Lead Service & Team, Flexible Hours

Burlington; Toledo (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount (15-30%)

Medical, dental, and vision coverage

Employee Assistance Program

Life and disability insurance

Paid time off

Paid holidays

401(k) plan

Job summary

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor to lead front-end operations and guide the store team. You will work closely with store management in merchandising, customer service, operations, and HR to drive results and deliver exceptional shopper experiences.

The role emphasizes building strong teams, offering growth opportunities, and maintaining high service standards. Flexible hours, competitive pay, and comprehensive benefits are included as part of our team

Qualifications

• At least 1 year of supervisory experience in retail or similar environment.
• Strong interpersonal and leadership abilities.
• Ability to work full-time including nights, weekends, and holidays.
• Capability to move up to 40 lbs and stand for extended periods.

Responsibilities

• Supervise store functions and associates as Manager on Duty.
• Maximize sales through coaching and training of staff.
• Promote safety and ensuring customer service standards.
• Recruiting, interviewing, and onboarding new associates.
• Coordinate weekly workload planning and schedule adherence.
• Support community relations and company programs.

Skills

Supervisory experience

Interpersonal skills

Team leadership

Customer service orientation

Flexibility

Job description

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor to lead front-end operations and guide the store team. You will work closely with store management in merchandising, customer service, operations, and HR to drive results and deliver exceptional shopper experiences.

The role emphasizes building strong teams, offering growth opportunities, and maintaining high service standards. Flexible hours, competitive pay, and comprehensive benefits are included as part of our team