Front End Supervisor — Lead Retail Team, Flexible Hours

Hunter Super Techs - TurnPoint; Knightdale (NC); On-site; USD 2,066,000 - 2,342,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount 15-30%

Medical, dental, vision

Life and disability insurance

Paid time off

Paid holidays

401(k)

Job summary

Burlington Stores is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to lead store operations in Knightdale, NC. You will work closely with Store Management in Merchandising, Customer Service, Operations, and HR to drive results and develop teams.

The role requires supervising store functions, coaching staff, and ensuring exceptional customer service at all times, with growth opportunities into management.

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both our customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times.
• Reinforce our company Asset Protection strategies to eliminate shortage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drives Community Relations participation through company programs and partnerships.
• Coordinate meal and break periods and monitors schedule adherence

Skills

Supervisory experience

Interpersonal skills

Customer service

Team leadership

Job description

Burlington Stores is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to lead store operations in Knightdale, NC. You will work closely with Store Management in Merchandising, Customer Service, Operations, and HR to drive results and develop teams.

The role requires supervising store functions, coaching staff, and ensuring exceptional customer service at all times, with growth opportunities into management.