Front End Supervisor: Fast, Friendly Customer Service Leader

Northeast Grocery; Lebanon (NH); On-site; USD 42,000 - 62,000; Full time

Job summary

Northeast Grocery is seeking a Front End Supervisor to oversee the front end operations, including customer service desks, registers, and related areas. The role focuses on delivering fast, friendly service and enforcing policies and 5S standards.

The candidate should have strong organizational skills, experience in supervising teams, and a high school diploma or equivalent. Training and supervision of Front End and Office staff are key responsibilities.

Qualifications

• Must have high school degree or equivalent.
• Strong organizational and multi-tasking abilities.
• Excellent communication skills.
• Basic literacy and computer skills.

Responsibilities

• Deliver fast, friendly, and efficient customer service at all times.
• Greet customers, smile, and request AdvantEdge Cards.
• Maintain awareness of shrink and implement controls.
• Keep workstations neat and organized per 5S standards.
• Train, schedule, and supervise Front End, Office, Customer Service, and Bottle associates.
• Provide a safe environment for customers and associates.
• Maintain cleanliness and compliance with sanitation standards in all areas.
• Enforce company policies and procedures.

Skills

Organizational skills

Multi-tasking

Communication skills

Literacy

Computer skills

Education

High School Diploma

Tools

Computer applications

Mainframe

Registers

Banking equipment

Job description

Northeast Grocery is seeking a Front End Supervisor to oversee the front end operations, including customer service desks, registers, and related areas. The role focuses on delivering fast, friendly service and enforcing policies and 5S standards.

The candidate should have strong organizational skills, experience in supervising teams, and a high school diploma or equivalent. Training and supervision of Front End and Office staff are key responsibilities.