Front End Supervisor: Customer Service Leader

Hannaford; Kennebunk (ME); On-site; USD 26,000 - 38,000; Full time

Job summary

Hannaford Supermarkets in Kennebunk, ME is hiring for a Front End/Customer Service role. The position entails directing front end operations, training staff, ensuring policy compliance, and maintaining accurate transactions while delivering friendly service.

Responsibilities include supervising staff, managing scheduling, and supporting special projects as needed. The role emphasizes teamwork, reliability, and commitment to company standards in a fast-paced retail environment.

Qualifications

• High school graduate or equivalent preferred.
• Strong understanding of store operations and merchandising techniques preferred.
• Effective communication, customer service, and selling skills.
• Must have effective interpersonal and organizational skills. Desire and ability to lead and manage a team.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Strong problem solving skills.
• Must meet minimum age requirements.

Responsibilities

• Ensure department associates are properly trained by certified trainers.
• Maintain solid communication in the department, the store, and throughout the organization through the Cash Office/Front End Communication Board and Task Management.
• Observe and ensure compliance with sanitation, safety, and food safety standards.
• Follow all Front End department standard practices to ensure efficient operations.
• Assist in special projects and perform other functions as assigned by supervisor.

Skills

Customer service

Communication

Sales skills

Team leadership

Organizational skills

Problem solving

Education

High School Diploma or equivalent

Job description

Hannaford Supermarkets in Kennebunk, ME is hiring for a Front End/Customer Service role. The position entails directing front end operations, training staff, ensuring policy compliance, and maintaining accurate transactions while delivering friendly service.

Responsibilities include supervising staff, managing scheduling, and supporting special projects as needed. The role emphasizes teamwork, reliability, and commitment to company standards in a fast-paced retail environment.