Front End Manager: Customer Experience Leader

Hannaford; Boothbay Harbor (ME); On-site; USD 49,000 - 67,000; Full time

Job summary

Hannaford, a Maine-based supermarket, seeks a Front End Supervisor to lead daily Front End operations, oversee staffing, and ensure superior service. You will coach associates, manage customer transactions, and uphold safety and sanitation standards in a busy retail setting.

The role requires a high school diploma or equivalent, strong interpersonal and leadership skills, and the ability to train staff. This is a full-time, on-site position at Hannaford in Boothbay Harbor.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication, and customer service skills.
• Willingness to learn multiple tasks and operate store systems.
• Ability to lead and direct others.

Responsibilities

• Promote customer goodwill by modeling high service standards.
• Manage Front End operations and scheduling to meet service levels.
• Supervise Front End associates and provide training as needed.
• Ensure compliance with safety and sanitation standards.
• Handle cashier and service desk functions as needed to maintain accuracy of transactions.
• Maintain payroll accuracy and budgeted labor by monitoring performance.
• Protect company assets and ensure proper cash handling and reporting.

Skills

Interpersonal skills

Communication

Customer service

Leadership

Education

High school diploma or equivalent

Job description

Hannaford, a Maine-based supermarket, seeks a Front End Supervisor to lead daily Front End operations, oversee staffing, and ensure superior service. You will coach associates, manage customer transactions, and uphold safety and sanitation standards in a busy retail setting.

The role requires a high school diploma or equivalent, strong interpersonal and leadership skills, and the ability to train staff. This is a full-time, on-site position at Hannaford in Boothbay Harbor.