Front End Supervisor & Customer Service Leader

nficountymarket; Hannibal (MO); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Life Insurance

Paid Time Off

Retirement Plans

Employee Assistance Program

Job summary

Niemann Foods Management is seeking a Customer Service Associate to ensure top-tier guest experiences at the front end, supervise staff, and coach team members to follow company policies. This role emphasizes strong communication, problem solving, and a friendly, energetic demeanor in a fast-paced retail environment.

The position involves directing a front-end team, managing customer transactions, and upholding safety and service standards across all store operations.

Qualifications

• There is no formal education or experience required.

Responsibilities

• Delivers superior guest service and ensures absolute customer satisfaction.
• Maintains customer satisfaction by providing solutions to concerns.
• Supervises front end team and directs staff.
• Processes transactions at lanes and service desk via POS.
• Handles refunds, bill payments, and other desk tasks.
• Enforces policies and safety procedures.

Skills

Customer service skills

Genuine

Friendly

Leadership skills

Communication skills

Honesty/Integrity

Money handling skills

Ability to multi-task

High energy level

Adaptability

Job description

Niemann Foods Management is seeking a Customer Service Associate to ensure top-tier guest experiences at the front end, supervise staff, and coach team members to follow company policies. This role emphasizes strong communication, problem solving, and a friendly, energetic demeanor in a fast-paced retail environment.

The position involves directing a front-end team, managing customer transactions, and upholding safety and service standards across all store operations.