Front-End Team Lead – Guest Experience Champion

Niemann Foods; Ann Arbor (MI); On-site; USD 22,041 - 24,796; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Life Insurance

Retirement Plans

Employee Assistance Program

Job summary

Niemann Foods is looking for a Customer Service Associate in Ann Arbor, Michigan. The role is crucial for ensuring high standards of customer service, supervising the Front End team, and training associates to enhance the customer experience.

Key responsibilities include maintaining customer satisfaction, managing service desk functions, and ensuring compliance with company policies. The position requires excellent communication and leadership skills, with a pay range of $16 to $18 per hour and various employee benefits.

Qualifications

• Passion for customer service and food.
• Ability to communicate effectively with customers and associates.
• Leadership skills to manage front-end associates.

Responsibilities

• Deliver superior guest service and ensure customer satisfaction.
• Supervise and direct the Front End team.
• Train and coach staff on customer service standards.

Skills

Customer service

Communication skills

Leadership skills

Problem-solving

Multi-tasking

Job description

Niemann Foods is looking for a Customer Service Associate in Ann Arbor, Michigan. The role is crucial for ensuring high standards of customer service, supervising the Front End team, and training associates to enhance the customer experience.

Key responsibilities include maintaining customer satisfaction, managing service desk functions, and ensuring compliance with company policies. The position requires excellent communication and leadership skills, with a pay range of $16 to $18 per hour and various employee benefits.