Front End Supervisor: Elevate Customer Experience

harvestmarket; Carmel (IN); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Life Insurance

Voluntary Benefits

Paid Time Off

Retirement Plans

Employee Assistance Program

Job summary

Niemann Harvest Market is seeking a Customer Service Associate to deliver superior guest service, supervise the Front End team, and coach staff to uphold store policies and Niemann Harvest Market culture.

You will greet customers, manage front-end operations, support the queue system, and assist at the service desk to foster a positive store atmosphere while ensuring compliance with laws and procedures.

Qualifications

• There is no required education and/or experience.

Responsibilities

• Deliver superior guest service and ensure satisfaction.
• Supervise front end team and manage the queue system.
• Train and coach staff to meet customer service standards.
• Ensure compliance with laws, policies and procedures.
• Operate at service desk and POS, handling refunds and inquiries.

Skills

Leadership

People skills

Communication

Adaptability

High energy

Customer service

Job description

Niemann Harvest Market is seeking a Customer Service Associate to deliver superior guest service, supervise the Front End team, and coach staff to uphold store policies and Niemann Harvest Market culture.

You will greet customers, manage front-end operations, support the queue system, and assist at the service desk to foster a positive store atmosphere while ensuring compliance with laws and procedures.