Front End Supervisor - Customer-First Ops Leader

SBH Community Service Network Inc.; Town of Lawrence (NY); Hybrid; USD 23,000 - 32,000; Full time

Job summary

SBH Community Service Network Inc. seeks a seasoned Front End Supervisor to oversee daily front-end operations at our kosher supermarket location in Lawrence, NY.

You will supervise cashiers, baggers and customer service staff, ensure outstanding service, accurate cash handling, and a smooth, welcoming checkout experience for every shopper. Responsibilities include scheduling, training, coaching, and evaluating front-end team members, maintaining a clean, organized front-end, and assisting with

Qualifications

• Experience supervising front-end staff including cashiers and baggers.
• Kosher supermarket experience required.
• Ability to hire, train, and evaluate staff.
• Strong customer service and interpersonal skills.

Responsibilities

• Supervise front-end team and cashiers.
• Manage schedules and staffing levels.
• Train, coach, evaluate, and develop staff.
• Maintain cash handling accuracy and customer service standards.
• Ensure clean, organized front-end area.
• Assist with hiring and onboarding.

Skills

Leadership

Customer service

Time management

Delegation

Scheduling

Communication

Job description

SBH Community Service Network Inc. seeks a seasoned Front End Supervisor to oversee daily front-end operations at our kosher supermarket location in Lawrence, NY.

You will supervise cashiers, baggers and customer service staff, ensure outstanding service, accurate cash handling, and a smooth, welcoming checkout experience for every shopper. Responsibilities include scheduling, training, coaching, and evaluating front-end team members, maintaining a clean, organized front-end, and assisting with