Manager

SBH Community Service Network Inc.; Town of Lawrence (NY); On-site; USD 24,796 - 34,440; Full time

Job summary

Sbhonline, one of the nation's largest kosher supermarket chains, is looking for a Front End Supervisor in Town of Lawrence, New York. This full-time position involves overseeing cashiers and customer service staff, ensuring exceptional customer experiences, and managing daily operations.

Ideal candidates have prior kosher supermarket experience, strong leadership skills, and a commitment to customer service. The role requires flexibility with hours, including evenings and weekends.

Qualifications

• Previous kosher supermarket experience required.
• Strong leadership skills with the ability to motivate team members.
• Excellent customer service and interpersonal skills.

Responsibilities

• Supervise and support front-end team members including cashiers and baggers.
• Create and manage employee schedules.
• Train and develop front-end staff.

Skills

Supervisory Skills

Customer Service

Leadership

Organizational Skills

Time Management

Job description

Front End Supervisor

Job Title: Front End Supervisor

Position Type: Full-Time

Job Hours: Varies based on store needs, including evenings, weekends, and holidays as required.

Salary: $20/hour; based on experience.

One of the nation's largest kosher supermarket chains is seeking an experienced and customer-focused Front End Supervisor to oversee daily front-end operations. This role is responsible for supervising cashiers, baggers, and customer service staff while ensuring exceptional customer service, accurate cash handling, efficient operations, and a positive shopping experience for all customers.

Essential Duties and Responsibilities

• Supervise and support front-end team members, including cashiers, baggers, and customer service representatives.
• Create, manage, and adjust employee schedules as needed.
• Train, coach, evaluate, and develop front-end staff.
• Ensure outstanding customer service and promptly address customer concerns.
• Monitor cash handling procedures and maintain accuracy in transactions.
• Delegate tasks effectively to ensure smooth daily operations.
• Maintain a clean, organized, and welcoming front-end environment.
• Ensure compliance with company policies, safety procedures, and operational standards.
• Assist with hiring and onboarding new team members.
• Support management in achieving departmental goals and maintaining productivity.

Specific Qualifications and Requirements

• Previous kosher supermarket experience required.
• Prior supervisory or management experience, including hiring, training, and performance evaluations.
• Strong leadership skills with the ability to motivate and develop team members.
• Excellent customer service and interpersonal skills.
• Friendly, outgoing, and professional demeanor.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and remain calm under pressure.
• Excellent time management and delegation abilities.
• Experience creating and improving operational systems and procedures.
• Demonstrated reliability and ability to follow through on commitments.
• Team-player mentality with a positive attitude.