Manager

SBH Community Service Network Inc.; Town of Lawrence (NY); Hybrid; USD 23,000 - 32,000; Full time

Job summary

SBH Community Service Network Inc. seeks a seasoned Front End Supervisor to oversee daily front-end operations at our kosher supermarket location in Lawrence, NY.

You will supervise cashiers, baggers and customer service staff, ensure outstanding service, accurate cash handling, and a smooth, welcoming checkout experience for every shopper. Responsibilities include scheduling, training, coaching, and evaluating front-end team members, maintaining a clean, organized front-end, and assisting with

Qualifications

• Experience supervising front-end staff including cashiers and baggers.
• Kosher supermarket experience required.
• Ability to hire, train, and evaluate staff.
• Strong customer service and interpersonal skills.

Responsibilities

• Supervise front-end team and cashiers.
• Manage schedules and staffing levels.
• Train, coach, evaluate, and develop staff.
• Maintain cash handling accuracy and customer service standards.
• Ensure clean, organized front-end area.
• Assist with hiring and onboarding.

Skills

Leadership

Customer service

Time management

Delegation

Scheduling

Communication

Job description

Job Hours: Varies based on store needs, including evenings, weekends, and holidays as required.

Salary: $20/hour; based on experience

One of the nation's largest kosher supermarket chains, is seeking an experienced and customer-focused Front End Supervisor to oversee daily front-end operations. This role is responsible for supervising cashiers, baggers, and customer service staff while ensuring exceptional customer service, accurate cash handling, efficient operations, and a positive shopping experience for all customers.

Job Title: Front End Supervisor

Position Type: Full-Time

Job Hours: Varies based on store needs, including evenings, weekends, and holidays as required.

Salary: $20/hour; based on experience

One of the nation's largest kosher supermarket chains, is seeking an experienced and customer-focused Front End Supervisor to oversee daily front-end operations. This role is responsible for supervising cashiers, baggers, and customer service staff while ensuring exceptional customer service, accurate cash handling, efficient operations, and a positive shopping experience for all customers.

Essential Duties and Responsibilities

• Supervise and support front-end team members, including cashiers, baggers, and customer service representatives.
• Create, manage, and adjust employee schedules as needed.
• Train, coach, evaluate, and develop front-end staff.
• Ensure outstanding customer service and promptly address customer concerns.
• Monitor cash handling procedures and maintain accuracy in transactions.
• Delegate tasks effectively to ensure smooth daily operations.
• Maintain a clean, organized, and welcoming front-end environment.
• Ensure compliance with company policies, safety procedures, and operational standards.
• Assist with hiring and onboarding new team members.
• Support management in achieving departmental goals and maintaining productivity.

Specific Qualifications and Requirements

• Previous kosher supermarket experience required.
• Prior supervisory or management experience, including hiring, training, and performance evaluations.
• Strong leadership skills with the ability to motivate and develop team members.
• Excellent customer service and interpersonal skills.
• Friendly, outgoing, and professional demeanor.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and remain calm under pressure.
• Excellent time management and delegation abilities.
• Experience creating and improving operational systems and procedures.
• Demonstrated reliability and ability to follow through on commitments.
• Team-player mentality with a positive attitude.