Front-End Supervisor, Customer Experience & Operations

Albertsons Companies; Washington (UT); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Job summary

Albertsons Companies is seeking an enthusiastic front-end operations supervisor to deliver fast, friendly checkout service and support store sales. You will oversee front-end activities, assist in reconciliation of funds, and ensure compliance with cash handling procedures while maintaining safety and high service standards.

The role emphasizes leadership, teamwork, and maintaining a positive public image in a busy store environment.

Qualifications

• Strong communication and leadership abilities.
• Ability to manage front-end operations and customer flow.
• Experience handling cash and loss prevention basics.

Responsibilities

• Champions customer service programs to meet goals and resolves complaints.
• Assists with supervision of front-end operations and checkout lanes.
• Balances cash transactions and assists with daily reconciliation.
• Responds to calls and intercom messages accurately.
• Enforces safety, dress, and grooming standards for front-end staff.
• Engages in suggestive selling and helps prevent shrink.

Skills

Customer service

Leadership

Interpersonal skills

Cash handling

Front-end supervision

Sales techniques

Tools

POS systems

Job description

Albertsons Companies is seeking an enthusiastic front-end operations supervisor to deliver fast, friendly checkout service and support store sales. You will oversee front-end activities, assist in reconciliation of funds, and ensure compliance with cash handling procedures while maintaining safety and high service standards.

The role emphasizes leadership, teamwork, and maintaining a positive public image in a busy store environment.