Front End Supervisor & Customer Experience Lead

Northeast Grocery; Town of Champlain (NY); On-site; USD 25,000 - 35,000; Full time

Job summary

PriceChopper in Champlain, NY is seeking a Front End Supervisor to oversee the store's customer checkout area, bottle return, and front-end operations. You will ensure fast, friendly service and adherence to 5S standards while guiding cashiers and service clerks daily.

Responsibilities include staffing, scheduling, cash handling, pricing accuracy, and upholding company policies. Prioritizing customer satisfaction and safety, you will train associates and communicate programs from the Customer

Qualifications

• Must be at least 18 years of age.
• Excellent organizational and multi-tasking abilities.
• Strong communication skills.
• Basic literacy and computer skills.

Responsibilities

• Ensure the highest level of customer service and courtesy at all times.
• Maintain 5S efficiency standards across the front end.
• Train and supervise cashiers, bottle associates and service clerks.
• Schedule associates and perform administrative duties.
• Maintain cashier controls and security per company policies.
• Ensure accurate pricing and rung transactions per procedures.
• Keep front end tidy, safe and compliant with sanitation rules.
• Assist Customer Service Manager in managing front end expenses.

Skills

Organizational skills

Multi-tasking

Communication skills

Literacy

Computer skills

Education

High School Diploma or equivalent

Job description

PriceChopper in Champlain, NY is seeking a Front End Supervisor to oversee the store's customer checkout area, bottle return, and front-end operations. You will ensure fast, friendly service and adherence to 5S standards while guiding cashiers and service clerks daily.

Responsibilities include staffing, scheduling, cash handling, pricing accuracy, and upholding company policies. Prioritizing customer satisfaction and safety, you will train associates and communicate programs from the Customer