Front End Service Supervisor

Redner's Markets; Hamburg (Berks County); On-site; USD 30,000 - 40,000; Full time

Job summary

Redner's Markets in Hamburg, Berks County, is seeking a Customer Service/Service Desk professional to ensure high standards of customer service throughout the front-end operations. This role entails supervising front-end personnel and enforcing store policies to maintain operational efficiency.

Applicants should possess strong communication skills, analytical abilities, and knowledge of child labor laws. The position requires ongoing direct interaction with customers and staff, promoting a positive shopping environment while ensuring adherence to company procedures.

Qualifications

• Strong oral and written communication skills for dealing with customers and employees.
• Strong analytical and mathematics skills for conducting accurate audits.
• Knowledgeable in federal and state child labor laws for employment.

Responsibilities

• Provide high standards of customer service.
• Supervise and schedule activities of front-end personnel.
• Maintain effective work schedules to reduce customer inconvenience.
• Enforce store policy and assist with discipline of front-end associates.
• Conduct training programs for new associates.
• Assist cashiers with pricing and cash register issues.

Skills

Strong communication skills

Mathematics skills

Knowledge of child labor laws

Job description

Redner's Markets in Hamburg, Berks County, is seeking a Customer Service/Service Desk professional to ensure high standards of customer service throughout the front-end operations. This role entails supervising front-end personnel and enforcing store policies to maintain operational efficiency.

Applicants should possess strong communication skills, analytical abilities, and knowledge of child labor laws. The position requires ongoing direct interaction with customers and staff, promoting a positive shopping environment while ensuring adherence to company procedures.