Front End Service Manager: Leadership & Growth

Meijer; Oak Creek (WI); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

Paid parental leave

Tuition Free and Reimbursement Educ. (

Team Member Discount

Development programs for advancement

Scheduling flexibility

Medical/Dental/Vision/401K

Job summary

Meijer in Oak Creek, WI is seeking a Customer Service/Front End Dept Manager to lead a team, oversee onboarding, training, and coaching, and drive store performance. You will manage staffing, budgeting, safety, and implement process improvements while upholding Meijer's culture.

Join a long-standing Midwest retailer offering comprehensive benefits and growth opportunities. This leadership role requires a strong commitment to service excellence, team development, and operational success.

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 4+ years of retail/grocery or customer service experience.
• Progressive leadership experience preferred.
• A passion to provide industry leading service.
• Demonstrated ability to communicate with team members clearly.
• Ability to analyze financial and statistical information for decisions.
• Capable of leading a safety-minded organization.
• Demonstrates proactive/creative thinking in business.
• Understanding of seasonal and diverse merchandising to meet customer needs.
• Strong business acumen and innovative attitude.
• Commitment to an inclusive environment for all team members and vendors.

Responsibilities

• Engages with team members to ensure onboarding, training and coaching.
• Identifies talent and supports staffing and leadership development.
• Conducts candid discussions to uphold Meijer standards and growth.
• Oversees area operations and financial results, including budget items in the P&L.
• Drives safety, compliance and store condition management.
• Ensures guidance from Team Leaders and Leads and assigns daily work.

Skills

Retail leadership

Customer service

Team coaching

Budgeting & P&L

Education

Bachelor's degree or equivalent experience

Job description

Meijer in Oak Creek, WI is seeking a Customer Service/Front End Dept Manager to lead a team, oversee onboarding, training, and coaching, and drive store performance. You will manage staffing, budgeting, safety, and implement process improvements while upholding Meijer's culture.

Join a long-standing Midwest retailer offering comprehensive benefits and growth opportunities. This leadership role requires a strong commitment to service excellence, team development, and operational success.