Front End Service Leader: Elevate Customer Experience

Food Lion; Wilmington (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Uniform and dress code provided

CBT-based training

Job summary

Food Lion in Wilmington, NC is seeking a Customer Service Associate to provide fast, friendly service and uphold store standards in front-end operations. You will greet customers, handle cash and POS transactions, and help maintain a neat, efficient front end.

Training, a uniform, and dress code are provided to support consistent service across shifts. Join a team that emphasizes courteous service, accurate cash handling, and engaging customer interactions to maximize sales and ensure customer

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements.
• Ability to perform cashier and service center functions.
• Must meet minimum age requirements and physical requirements.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Maintain knowledge of front end procedures including cash reports, deposits and receipts.
• Ensure the front end area is neat and presentable and operate the cash register accurately.
• Report register malfunctions and keep the MVP savings center kiosk functional.
• Perform sales associate tasks as scheduled and assist customer leads to maintain service standards.
• Adhere to company dress code and maintain a neat appearance.

Skills

Effective communication

Customer service

Multitasking

Cash handling

Education

High school diploma or equivalent

Tools

Cash register

POS system

CBT training

Job description

Food Lion in Wilmington, NC is seeking a Customer Service Associate to provide fast, friendly service and uphold store standards in front-end operations. You will greet customers, handle cash and POS transactions, and help maintain a neat, efficient front end.

Training, a uniform, and dress code are provided to support consistent service across shifts. Join a team that emphasizes courteous service, accurate cash handling, and engaging customer interactions to maximize sales and ensure customer