Front End Leader: Customer Experience

Food Lion; Leland (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Leland, NC is seeking a Front End Associate to provide fast, friendly service and help maintain front end operations. You will greet customers, assist with transactions and promote a positive shopping experience.

The role emphasizes reliable teamwork, clear communication, and the ability to handle multiple tasks in a fast-paced retail environment while upholding Food Lion standards.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Observe and correct all unsafe conditions that could cause associate or customer accidents

Skills

Customer service

Effective communication

Multitasking

Cashier operations

Education

High school diploma or equivalent

Job description

Food Lion in Leland, NC is seeking a Front End Associate to provide fast, friendly service and help maintain front end operations. You will greet customers, assist with transactions and promote a positive shopping experience.

The role emphasizes reliable teamwork, clear communication, and the ability to handle multiple tasks in a fast-paced retail environment while upholding Food Lion standards.