Front End Customer Experience Leader

Food Lion; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Food Lion in Charlotte, NC is seeking a front end associate to provide fast, accurate service and greet customers by name whenever possible. You will handle cashier duties, maintain a neat front end, and assist during surge while upholding Food Lion standards.

You will follow the dress code, learn required procedures, and support the Customer Service Manager in meeting service targets. This role emphasizes safety, teamwork and customer satisfaction.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability to learn multiple tasks and technical requirements.
• Ability to perform cashier and service center duties.
• Must meet minimum age requirements and physical requirements.

Responsibilities

• Greet customers and provide prompt, friendly service.
• Maintain neat front end area and accurate cash handling.
• Handle cash reports, deposits and related office functions.
• Ensure MVP savings center KIOSK is functional and stocked.
• Assist with surge staffing and act as customer lead when needed.
• Adhere to dress code and company policies; ensure safe conditions.

Skills

Customer service

Communication

Multi-tasking

Cashier skills

Stamina

Attention to detail

Education

High school diploma or equivalent

Job description

Food Lion in Charlotte, NC is seeking a front end associate to provide fast, accurate service and greet customers by name whenever possible. You will handle cashier duties, maintain a neat front end, and assist during surge while upholding Food Lion standards.

You will follow the dress code, learn required procedures, and support the Customer Service Manager in meeting service targets. This role emphasizes safety, teamwork and customer satisfaction.