Front End Customer Service Leader

Food Lion; Whiteville (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Whiteville, NC is seeking a Front End Associate to deliver fast, friendly service and support the Customer Service Manager in achieving store standards.

You will greet customers by name, handle cash and register operations, maintain a neat front end, and assist with MVP savings center tasks as needed. You will wear the Food Lion uniform and participate in CBT training to ensure service excellence.

Qualifications

• High school graduate or equivalent preferred.
• Excellent communication and customer service skills.
• Willing to learn multiple tasks and job requirements.
• Able to perform cashier and service center duties.
• Must meet minimum age requirements.
• Able to meet physical requirements.

Responsibilities

• Provide fast, friendly service and greet customers by name.
• Maintain neat front end area and clean presentation.
• Handle cash, deposits and register functions.
• Assist with MVP savings center and KIOSK when needed.
• Perform sales associate tasks during surge or as needed.
• Adhere to dress code and Food Lion policies.
• Notify QA of cleaning or maintenance issues.
• Complete CBTs and training aid courses.

Skills

Customer service

Communication

Multitask

Cashier basics

Education

High school diploma or equivalent

Job description

Food Lion in Whiteville, NC is seeking a Front End Associate to deliver fast, friendly service and support the Customer Service Manager in achieving store standards.

You will greet customers by name, handle cash and register operations, maintain a neat front end, and assist with MVP savings center tasks as needed. You will wear the Food Lion uniform and participate in CBT training to ensure service excellence.