Front End Leader: Elevate Customer Service

Food Lion; Surf City (NC); On-site; USD 21,000 - 32,000; Full time

Job summary

Food Lion in Surf City, NC is seeking a front end associate to deliver fast, friendly service and maintain store standards. You will greet customers, handle POS transactions, and support front end operations to ensure accurate cash handling and a neat, welcoming checkout area.

This role emphasizes teamwork, reliability and adherence to store policies, with opportunities to contribute to a positive shopping experience for our customers across the store’s front end operations.

Qualifications

• High school graduate or equivalent preferred
• Effective communication and customer service skills
• Ability to learn multiple tasks and technical requirements
• Basic cash handling and POS familiarity

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and use their name when possible
• Maintain neat front end area and complete cash handling tasks accurately
• Assist with store office functions including cash reports and deposits
• Ensure MVP savings center KIOSK is functional
• Perform duties as scheduled or as needed per surge plan
• Adhere to company guidelines and dress code

Job description

Food Lion in Surf City, NC is seeking a front end associate to deliver fast, friendly service and maintain store standards. You will greet customers, handle POS transactions, and support front end operations to ensure accurate cash handling and a neat, welcoming checkout area.

This role emphasizes teamwork, reliability and adherence to store policies, with opportunities to contribute to a positive shopping experience for our customers across the store’s front end operations.