Front-End Service Coordinator: Lead, Train & Elevate Teams

Meijer Inc.; Fort Wayne (IN); Vor Ort; USD 19.000 - 26.000; Vollzeit

Benefits dieser Stelle

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Zusammenfassung

Meijer Inc. is seeking a Service Coordinator to ensure a high-quality customer shopping experience by leading and supporting front-end operations. You will coordinate checkout flow, maintain front-end cleanliness and standards, and assign work for cashiers, service desk, and courtesy team members to meet productivity and service expectations.

The role works Friday through Sunday 7:45 a.m.–4:15 p.m., and two weekday nights 2 p.m.–10:30 p.m. Prefer Monday/Tuesday for night shifts.

Qualifikationen

• Successful completion of the Service Coordinator training curriculum (includes curriculums for Cashier, Service Desk, and Courtesy Team)
• Ability to operate cash register system and all financial services equipment
• Good communication skills, friendly, customer oriented, organized, detail oriented, sense of urgency
• Has organizational and multi-tasking abilities
• This position may require lifting, carrying, pushing, pulling, bending, twisting, squatting, stooping, kneeling and/or climbing.

Aufgaben

• Communicate effectively with peer leadership for smooth handoff between shifts
• Perform survival walk of the department and shift-to-shift handoff when the team leader or area leader is not present
• Coordinate and drive actions and activities involving the monitoring and control of shrink and financial business outcomes within areas of responsibility
• Proactively elevate concerns to leadership as they arise
• Champion participation in community programs
• Lead by example with behaviors and team member resource group (TMRG) engagement
• Serve as a certified trainer for team members in their span of care
• Perform on-the-job/hands-on team member training and mentoring
• Serve as subject matter expert for market programs, company pilots, and development/training programs
• Assign tasks to team members within the department, in partnership with the team leader, and follow up to ensure task completion

Kenntnisse

Customer service

Cash register systems

Communication skills

Organizational skills

Multi-tasking

Training & mentoring

Ausbildung

Service Coordinator training curriculum

Tools

Cash register system

Financial services equipment

Jobbeschreibung

Meijer Inc. is seeking a Service Coordinator to ensure a high-quality customer shopping experience by leading and supporting front-end operations. You will coordinate checkout flow, maintain front-end cleanliness and standards, and assign work for cashiers, service desk, and courtesy team members to meet productivity and service expectations.

The role works Friday through Sunday 7:45 a.m.–4:15 p.m., and two weekday nights 2 p.m.–10:30 p.m. Prefer Monday/Tuesday for night shifts.