Front-End Service Coordinator – Flexible Scheduling & Training

Meijer; Brimfield Township (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer, Inc. is hiring a Service Coordinator to lead and support front-end operations, ensuring a high-quality customer shopping experience.

You will coordinate checkout flow, maintain standards, and assign work for cashiers, service desk and courtesy teams to meet productivity and service goals. You will actively coach teams, optimize labor utilization, and resolve customer issues to enhance satisfaction and efficiency.

Qualifications

• Successful completion of the Service Coordinator training curriculum (including cashiers, service desk and courtesy team).

Responsibilities

• Coordinate front-end operations to ensure a high-quality shopping experience.
• Lead checkout flow, maintain front-end cleanliness and standards.
• Assign work for cashiers, service desk and courtesy team members.
• Coach team to improve labor utilization and customer issue resolution.
• Drive customer satisfaction and front-end performance metrics.
• Communicate handoffs between shifts with peer leadership.
• Provide on-the-job training and mentoring to team members.
• Serve as SME for market programs, pilots, and development training.

Skills

Customer service

Cashier system proficiency

Communication

Multi-tasking

Physical stamina

Job description

Meijer, Inc. is hiring a Service Coordinator to lead and support front-end operations, ensuring a high-quality customer shopping experience.

You will coordinate checkout flow, maintain standards, and assign work for cashiers, service desk and courtesy teams to meet productivity and service goals. You will actively coach teams, optimize labor utilization, and resolve customer issues to enhance satisfaction and efficiency.