Front-End Service Coordinator & Team Coach

Meijer, Inc.; Kent (OH); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer, Inc. is seeking a Service Coordinator to lead front-end operations and ensure a high-quality checkout experience. The role involves coordinating shifts, coaching staff, and maintaining department standards.

You will train team members, monitor performance, and collaborate with leaders to drive productivity and customer satisfaction. This position emphasizes teamwork and reliable execution across cashiers, service desk, and courtesy staff.

Qualifications

• Successful completion of the Service Coordinator training curriculum (includes curriculums for Cashier, Service Desk, and Courtesy Team).
• Ability to operate cash register system and all financial services equipment.
• Excellent communication, organization, and sense of urgency in a retail environment.

Responsibilities

• Coordinate checkout flow and front-end operations to meet productivity and service standards.
• Lead and assign work for cashiers, service desk, and courtesy team members.
• Coach team members to improve performance and customer satisfaction.

Skills

Customer service oriented

Communication skills

Organizational skills

Multi-tasking

Lifting/carrying capability

Education

Service Coordinator training curriculum

Tools

Cash register system

Job description

Meijer, Inc. is seeking a Service Coordinator to lead front-end operations and ensure a high-quality checkout experience. The role involves coordinating shifts, coaching staff, and maintaining department standards.

You will train team members, monitor performance, and collaborate with leaders to drive productivity and customer satisfaction. This position emphasizes teamwork and reliable execution across cashiers, service desk, and courtesy staff.