Front-End Retail Specialist - Flexible Scheduling

PGA Tour Superstore; Braintree (MA); On-site; USD 42,981,000 - 48,712,000; Full time

Job summary

PGA TOUR Superstore in the United States is seeking a friendly Customer Service Associate to engage Customers at the Cashier Area and Club Desk, process returns, exchanges, gift cards, and promotions, and keep the front-end area organized.

This role emphasizes delivering world-class service, securing payments, promoting store offerings, and building lasting customer relationships to drive sales and ensure a best-in-class experience.

Qualifications

• Strong listening and interpersonal skills with good verbal and written communication.
• Basic computer skills and familiarity with Microsoft Office.
• Ability to organize multiple priorities to meet deadlines.
• HS diploma or equivalent required.
• Retail sales or customer service experience preferred.

Responsibilities

• Engage with customers in the front-end areas (Cashier, Club Desk) and provide world-class service.
• Process returns, exchanges, gift cards, promotions, and loyalty activities.
• Handle payments securely and accurately per SOP.
• Provide product information and direct customers to store areas or team members.
• Maintain clean, organized front-end and monitor merchandising presence.

Skills

Communication

Computer

Organization

Retail experience

Team communication

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore in the United States is seeking a friendly Customer Service Associate to engage Customers at the Cashier Area and Club Desk, process returns, exchanges, gift cards, and promotions, and keep the front-end area organized.

This role emphasizes delivering world-class service, securing payments, promoting store offerings, and building lasting customer relationships to drive sales and ensure a best-in-class experience.