Front End Operations Manager

Food Lion; Archdale (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Food Lion is seeking a Front End Supervisor to support store operations and achieve sales goals. You will lead frontline teams, manage daily front end activities, and ensure excellent customer service while maintaining safety and proper procedures.

The role requires strong leadership, training ability, and the capacity to work closely with management to meet financial targets and deliver a positive shopping experience.

Qualifications

• Leadership experience in a retail or store setting.
• Strong customer service and communication skills.
• Ability to train and develop associates and manage performance.

Responsibilities

• Manage all Front End operations including Service Center and Self-Checkout.
• Hire, train, and develop associates to meet department needs.
• Supervise duties and provide performance feedback to direct reports.
• Provide leadership to promote a positive store culture and customer service.
• Support achievement of budgets and KPIs.
• Ensure safe, efficient, and compliant store operations.

Skills

Lead and manage team

Store operations

Customer service

Problem solving

Communication skills

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Front End Supervisor to support store operations and achieve sales goals. You will lead frontline teams, manage daily front end activities, and ensure excellent customer service while maintaining safety and proper procedures.

The role requires strong leadership, training ability, and the capacity to work closely with management to meet financial targets and deliver a positive shopping experience.