Front-End Operations Leader for Customer Excellence

United Supermarkets, LLC; Plano (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Associate discounts

Health benefits

Time off

Job summary

Albertsons Companies is seeking a Front-End Manager focused on enhancing customer service and ensuring operational excellence. In this role, you will be responsible for overseeing front-end operations, which includes cash handling and employee development.

The ideal candidate thrives in a fast-paced environment and is dedicated to fostering a positive shopping experience. Join us in a position that offers competitive wages, flexible schedules, and a commitment to your personal growth.

Qualifications

• Strong focus on customer service with a professional team presence.
• Effective communication, coaching, and collaboration skills.
• Ability to stay composed in fast-paced, customer-facing environments.

Responsibilities

• Oversee all front-end operations ensuring fast, friendly, and accurate service.
• Support customer service programs and respond to concerns professionally.
• Guide and oversee front-end activities including scheduling and service levels.
• Manage cash handling processes including tills, safe counts, and transactions.
• Hire, train, and develop front-end associates and supervisors.

Skills

Customer service focus

Effective communication

Coaching skills

Organization skills

Cash handling

Labor planning

Safety awareness

Job description

Albertsons Companies is seeking a Front-End Manager focused on enhancing customer service and ensuring operational excellence. In this role, you will be responsible for overseeing front-end operations, which includes cash handling and employee development.

The ideal candidate thrives in a fast-paced environment and is dedicated to fostering a positive shopping experience. Join us in a position that offers competitive wages, flexible schedules, and a commitment to your personal growth.