Front-End Manager: Lead Customer Experience & Team

Albertsons Companies; Boise (ID); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive wages paid weekly

Associate discounts

Health and financial well-being benefit

Time off (vacation, holidays, sick pay

Leaders invested in your training, and

An inclusive work environment with the

Job summary

Albertsons Companies is seeking a Front-End Manager to oversee front-end operations, drive customer service excellence, and support store performance goals in a fast-paced retail environment.

You will lead scheduling, coaching, and development of front-end associates, ensure accurate checkout processes, and uphold safety and policy standards while delivering a positive shopping experience for every customer.

Qualifications

• Strong customer-service focus with a professional team presence.
• Effective communication, coaching, and collaboration skills.
• Strong organization, prioritization, and planning abilities.
• Ability to stay composed in fast-paced, customer-facing environments.

Responsibilities

• Oversee and coordinate all front-end operations, ensuring fast, friendly, and accurate checkout service.
• Support customer service programs and respond to customer concerns in a timely and professional manner.
• Provide checkout support as needed, including register functions and customer assistance.
• Guide and oversee front-end activities including scheduling, service levels, and daily operations.
• Maintain cleanliness, organization, and a positive front-end environment.

Skills

Customer service

Communication

Team collaboration

Organization

Job description

Albertsons Companies is seeking a Front-End Manager to oversee front-end operations, drive customer service excellence, and support store performance goals in a fast-paced retail environment.

You will lead scheduling, coaching, and development of front-end associates, ensure accurate checkout processes, and uphold safety and policy standards while delivering a positive shopping experience for every customer.