Front End Operations Leader

Food Lion; Wesley Chapel (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Food Lion in Wesley Chapel, NC is seeking a Front End Manager to lead all front-end operations, including service center, self-checkout, and To-Go where applicable. You will hire, train, and coach a team to deliver fast, friendly service and a positive shopping experience.

You will monitor KPIs, manage scheduling, control expenses, uphold food safety and store standards, and communicate with store leadership to meet financial goals.

Qualifications

• High school diploma or equivalent preferred.
• Experience leading a retail team.
• Strong knowledge of front-end operations and merchandising.
• Excellent interpersonal and customer service skills.
• Ability to meet physical requirements.

Responsibilities

• Oversee Front End operations including Service Center, Self-Checkout and To-Go.
• Hire, train and develop store associates.
• Provide leadership to promote brand culture and meet KPIs.
• Support achievement of budgeted financials and KPIs.
• Ensure scheduling and staffing supports customer service and efficiency.
• Maintain store safety, sanitation and appearance.

Skills

Team leadership

Store operations

Customer service

Problem solving

Communication skills

Education

High school diploma or equivalent

Job description

Food Lion in Wesley Chapel, NC is seeking a Front End Manager to lead all front-end operations, including service center, self-checkout, and To-Go where applicable. You will hire, train, and coach a team to deliver fast, friendly service and a positive shopping experience.

You will monitor KPIs, manage scheduling, control expenses, uphold food safety and store standards, and communicate with store leadership to meet financial goals.