Front End Operations Lead - Growth & Training

Meijer, Inc.; Waukesha (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Wisconsin is seeking a Service Coordinator to support front-end operations, coach teammates, and maintain cashier, service desk, and courtesy team performance.

You will ensure smooth shift handoffs, drive actions to control shrink and financial outcomes, and participate in community programs while delivering a high-quality customer shopping experience.

Shifts are available between 6 AM and 10 PM, with weekend availability required to meet store goals and service standards.

Qualifications

• Must be 18 years of age or older.
• Successful completion of the Service Coordinator training curriculum (includes curriculums for Cashier, Service Desk, and Courtesy Team).
• Ability to operate cash register system and all financial services equipment.
• Good communication skills, friendly, customer oriented, organized, detail oriented, sense of urgency.
• Has organizational and multi-tasking abilities.
• Physical effort: lifting and other activities may be required depending on shift.

Responsibilities

• Communicate effectively with peer leadership for smooth handoff between shifts.
• Perform department walk-through and shift-to-shift hand-off when leaders are absent.
• Coordinate and drive actions involving monitoring and control of shrink and financial outcomes.
• Lead by example with community programs and team member engagement.
• Serve as a certified trainer for team members in their span of care.
• On-the-job training and mentoring of team members.
• Serve as subject matter expert for market programs, pilots, and development/training programs.
• Assign tasks to team members within the department and ensure completion.

Skills

Customer service

Communication

Leadership

Coaching

Tools

Cash register system

Job description

Meijer in Wisconsin is seeking a Service Coordinator to support front-end operations, coach teammates, and maintain cashier, service desk, and courtesy team performance.

You will ensure smooth shift handoffs, drive actions to control shrink and financial outcomes, and participate in community programs while delivering a high-quality customer shopping experience.

Shifts are available between 6 AM and 10 PM, with weekend availability required to meet store goals and service standards.