Front-End Service Coordinator - Training & Ops Lead

Meijer Great Lakes; Kent (OH); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Descripción de la vacante

Meijer Great Lakes is seeking a Service Coordinator to support front-end operations, ensuring a high-quality shopping experience. You will coordinate checkout flow, maintain front-end standards, and lead cashier and courtesy teams through effective coaching and training.

The role emphasizes labor utilization, customer issue resolution, and accountability for front-end performance, with hands-on training and cross-team collaboration across shifts.

Formación

• Successful completion of the Service Coordinator training curriculum.
• Ability to operate cash register system and all financial services equipment.
• Excellent communication, customer oriented and detail oriented.
• Strong organizational and multi-tasking abilities.
• Willingness to lift, carry, push, pull as required by shift.

Responsabilidades

• Communicate effectively with peer leadership for smooth handoff between shifts.
• Perform survival walk of the department and shift-to-shift hand-off when leadership is not present.
• Coordinate and drive actions involving monitoring and control of shrink and financial outcomes.
• Lead by example with community programs and Team Member Resource Group engagement.
• Serve as certified trainer for team members in their span of care and provide on-the-job training.
• Assign tasks to team members within the department and ensure task completion.
• Serve as subject matter expert for market programs and company pilots.

Conocimientos

Communication

Customer oriented

Organized

Detail oriented

Sense of urgency

Multi-tasking

Educación

Service Coordinator training

Herramientas

Cash register system

Descripción del empleo

Meijer Great Lakes is seeking a Service Coordinator to support front-end operations, ensuring a high-quality shopping experience. You will coordinate checkout flow, maintain front-end standards, and lead cashier and courtesy teams through effective coaching and training.

The role emphasizes labor utilization, customer issue resolution, and accountability for front-end performance, with hands-on training and cross-team collaboration across shifts.