Front End Leader & Training Coach | Flexible Scheduling

Meijer Great Lakes; Waukesha (WI); Presencial; USD 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Descripción de la vacante

Meijer Great Lakes is seeking a Service Coordinator to lead and support front-end operations, coordinating checkout flow, maintaining front-end standards, and guiding team members to meet productivity and service expectations. You will coach staff, optimize labor utilization, and resolve customer issues to drive satisfaction and efficiency.

The role requires supervising shifts from 6 AM to 10 PM with weekend availability.

Formación

• Must be 18 years of age or older.
• Successful completion of the Service Coordinator training curriculum (includes curriculums for Cashier, Service Desk, and Courtesy Team).
• Ability to operate cash register system and all financial services equipment.
• Good communication skills, friendly, customer oriented, organized, detail oriented, sense of urgency.
• Has organizational and multi-tasking abilities.
• This position may require lifting, carrying, pushing, pulling, bending, twisting, squatting, stooping, kneeling and/or climbing.

Responsabilidades

• Communicate effectively with peer leadership for smooth handoff between shifts.
• Perform survival walk of the department and shift-to-shift hand-off when the team leader or area leader is not present.
• Coordinate actions to monitor shrink and financial outcomes; escalate any issues as needed.
• Champion participation in community programs. Lead by example with behaviors and team member resource group (TMRG) engagement.
• Serve as a certified trainer for team members in their span of care.
• Perform on-the-job training and mentoring for team members.
• Serve as subject matter expert for market programs, company pilots, and development/training programs.
• Assign tasks to team members within the department, in partnership with the team leader, and follow up to ensure task completion.

Conocimientos

Communication skills

Organizational

Multi-tasking

Customer oriented

Detail oriented

Sense of urgency

Educación

Service Coordinator training curriculum

Herramientas

Cash register system

Descripción del empleo

Meijer Great Lakes is seeking a Service Coordinator to lead and support front-end operations, coordinating checkout flow, maintaining front-end standards, and guiding team members to meet productivity and service expectations. You will coach staff, optimize labor utilization, and resolve customer issues to drive satisfaction and efficiency.

The role requires supervising shifts from 6 AM to 10 PM with weekend availability.