Front-End Operations Lead & Trainer

Meijer Inc.; United States; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in the United States seeks a Service Coordinator to ensure a high-quality customer shopping experience through front-end leadership, coaching, and effective task assignment.

You will coordinate checkout flow, maintain cleanliness and standards, and supervise cashiers, service desk, and courtesy team members to meet productivity and service expectations. The role emphasizes proactive escalation, community program involvement, and trainer duties while driving shrink control and

Qualifications

• Successful completion of the Service Coordinator training curriculum.
• Ability to operate cash register system and all financial services equipment.
• Good communication skills, friendly, customer oriented, organized, detail oriented, sense of urgency.
• Has organizational and multi-tasking abilities.
• This position may require lifting, carrying, pushing, pulling, bending, twisting, squatting, stooping, kneeling and/or climbing.

Responsibilities

• Communicate effectively with peer leadership for smooth handoff between shifts
• Perform survival walk of the department and shift-to-shift hand‑off when the team leader or area leader is not present.
• Coordinate and drive actions and activities involving the monitoring and control of shrink and financial business outcomes within areas of responsibility.
• Proactively escalated concerns to leadership as they arise.
• Champion participation in community programs.
• Lead by example with behaviors and team member resource group (TMRG) engagement.
• Serve as a certified trainer for team members in their span of care.
• Perform on‑the‑job/hands‑on team member training and mentoring.
• Serve as subject matter expert for market programs, company pilots, and development/training programs.
• Assign tasks to team members within the department, in partnership with the team leader, and follow up to ensure task completion.

Skills

Cashier training

Cash register

Customer service

Communication

Organizational skills

Multi-tasking

Tools

Cash register system

Job description

Meijer Inc. in the United States seeks a Service Coordinator to ensure a high-quality customer shopping experience through front-end leadership, coaching, and effective task assignment.

You will coordinate checkout flow, maintain cleanliness and standards, and supervise cashiers, service desk, and courtesy team members to meet productivity and service expectations. The role emphasizes proactive escalation, community program involvement, and trainer duties while driving shrink control and