Front End Manager: Elevate Customer Service

Food Lion; Vidalia (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Food Lion in Vidalia, GA is seeking a Front End Manager to support store operations and drive financial and sales goals. You will build strong relationships with associates and customers while upholding Food Lion's culture and service standards.

The role emphasizes managing Service Center, Self-Checkout, and To-Go operations, hiring and developing staff, and ensuring exceptional customer experiences across a dynamic retail environment in the Vidalia store.

Qualifications

• High school diploma or equivalent preferred.
• Ability to lead and manage a team.
• Strong store operations and merchandising knowledge.
• Excellent interpersonal and customer service skills.
• Ability to learn store IT tools and applications.

Responsibilities

• Manage all Front End operations including Service Center, Self-Checkout and Food Lion To-Go.
• Hire, train, and develop associates to meet department needs.
• Supervise performance and conduct formal appraisals for direct reports.
• Provide leadership to promote a customer-focused store culture.
• Support achievement of budgeted financials, operating results and KPIs.

Skills

Leadership

Team management

Customer service

Communication

Education

High school diploma

Tools

ACIS inventory system

CAO

To-Go platforms

Scheduling software

Job description

Food Lion in Vidalia, GA is seeking a Front End Manager to support store operations and drive financial and sales goals. You will build strong relationships with associates and customers while upholding Food Lion's culture and service standards.

The role emphasizes managing Service Center, Self-Checkout, and To-Go operations, hiring and developing staff, and ensuring exceptional customer experiences across a dynamic retail environment in the Vidalia store.