Front End Leader: Customer Experience & Ops

Food Lion; Lavonia (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Food Lion in Lavonia, GA seeks a Front End/Store Operations leader to manage all Front End duties, including Service Center, Self-Checkout and Food Lion To-Go where applicable. You will hire, train, and develop associates to meet department needs and drive excellent customer service.

Join a team focused on achieving budgeted financials, KPIs, and a friendly shopping experience. A high school diploma and strong leadership skills are required, with a focus on safety and efficient operations.

Qualifications

• High school diploma or equivalent required.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Excellent interpersonal, organizational, communication and customer service skills.

Responsibilities

• Manage all Front End operations including Service Center, Self-Checkout and Food Lion To-Go, if applicable.
• Hire, train, and develop associates to meet department needs.
• Supervise performance and conduct timely performance appraisals for direct reports.
• Provide leadership to promote a culture aligned with Food Lion Strategy and Brand.

Skills

Team leadership

Store operations

Customer service

Communication

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Lavonia, GA seeks a Front End/Store Operations leader to manage all Front End duties, including Service Center, Self-Checkout and Food Lion To-Go where applicable. You will hire, train, and develop associates to meet department needs and drive excellent customer service.

Join a team focused on achieving budgeted financials, KPIs, and a friendly shopping experience. A high school diploma and strong leadership skills are required, with a focus on safety and efficient operations.