Front-End Loyalty & Endzone Advisor

DICK'S Sporting Goods, Inc.; Town of Ithaca (NY); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Benefits package

Job summary

DICK'S Sporting Goods in Ithaca, NY is hiring an Advisor to deliver high-touch athlete experiences on the sales floor. You will guide customers through checkout, loyalty programs, and services with confidence and expertise, building connections and driving engagement.

This role emphasizes teamwork, adherence to safety and store policies, and supporting the store across duties. The posting highlights a targeted hourly pay range and a generous benefits package, with a secure interviewing process.

Qualifications

• High School Diploma or Equivalent.

Responsibilities

• Greet everyone (Teammates and Athletes) and proactively approach athletes to understand their needs and support their shopping experience by providing helpful, accurate product knowledge and customer service.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities, including those of the Federal ATF.
• Create an inclusive store environment where everyone (Teammates & Athletes) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned.

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Ithaca, NY is hiring an Advisor to deliver high-touch athlete experiences on the sales floor. You will guide customers through checkout, loyalty programs, and services with confidence and expertise, building connections and driving engagement.

This role emphasizes teamwork, adherence to safety and store policies, and supporting the store across duties. The posting highlights a targeted hourly pay range and a generous benefits package, with a secure interviewing process.