Athlete Experience & Loyalty Advisor

DICK'S Sporting Goods; Abington Township (PA); On-site; USD 25,000 - 35,000; Full time

Job summary

DICK’S Sporting Goods is seeking an Advisor to greet customers, guide them through selecting products, and deliver a high-touch shopping experience on the sales floor.

You will uphold merchandising standards, participate in loyalty programs, and help ensure a safe, welcoming store environment while supporting teammates across the shift. This role emphasizes teamwork, accountability, and a customer-first mindset.

Qualifications

• High School Diploma or Equivalent.

Responsibilities

• Greet everyone (Teammates and Athletes) and proactively approach athletes to understand their needs and support their shopping experience by providing helpful, accurate product knowledge and customer service.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities, including those of the Federal ATF.
• Create an inclusive store environment where everyone (Teammates & Athletes) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned.

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking an Advisor to greet customers, guide them through selecting products, and deliver a high-touch shopping experience on the sales floor.

You will uphold merchandising standards, participate in loyalty programs, and help ensure a safe, welcoming store environment while supporting teammates across the shift. This role emphasizes teamwork, accountability, and a customer-first mindset.