Front-End Advisor: Endzone & Loyalty Experience

DICK'S Sporting Goods, Inc.; Hillsboro (OR); On-site; USD 21,000 - 26,000; Full time

Job summary

DICK'S Sporting Goods in the United States is seeking an Advisor to guide athletes and shoppers through checkout, loyalty programs, and services with confidence and expertise. You’ll build connections, respond to questions, and help create a seamless end-to-end shopping journey in a fast-paced retail environment.

The role emphasizes high-touch service, adherence to store standards, and a welcoming, inclusive atmosphere.

Qualifications

• High School Diploma or Equivalent.
• Ability to deliver exceptional customer service in a fast-paced retail setting.
• Willingness to learn product knowledge and engage with athletes of all abilities.

Responsibilities

• Greet customers and proactively assist athletes to meet their needs with product knowledge and service.
• Uphold merchandising and presentation standards including floor sets and price changes.
• Promote loyalty programs, warranty sales, and private label card enrollment.
• Follow safety, loss prevention, and operating procedures; comply with laws including ATF guidance.
• Create an inclusive store environment where teammates and athletes are welcomed and respected.
• Support the team across the store and perform other tasks as needed.

Skills

Customer service

Product knowledge

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in the United States is seeking an Advisor to guide athletes and shoppers through checkout, loyalty programs, and services with confidence and expertise. You’ll build connections, respond to questions, and help create a seamless end-to-end shopping journey in a fast-paced retail environment.

The role emphasizes high-touch service, adherence to store standards, and a welcoming, inclusive atmosphere.