Front End Leader: Store Ops & Guest Experience

Food Lion; Henderson (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Food Lion in Henderson, NC seeks a Store Manager to lead day-to-day store operations, oversee front-end activities, and coach associates to deliver superior customer service. The role emphasizes achieving budgeted financials, building strong team relationships, and maintaining a safe, welcoming shopping environment.

Candidates should have a high school diploma or equivalent and proven leadership, communication, and problem-solving skills.

Qualifications

• High school diploma or equivalent preferred.
• Ability to lead and manage a team.
• Strong store operations and merchandising understanding.
• Excellent interpersonal and customer service skills.
• Good judgment, problem solving and decision making.
• Willingness to learn multiple tasks and tech requirements.

Responsibilities

• Manage Front End operations including Service Center, Self-Checkout and To-Go.
• Hire, train, and develop associates to meet department needs.
• Supervise duties, provide performance feedback, and conduct appraisals.
• Provide leadership to promote brand culture and customer focus.
• Support budgeted financials, KPIs and store performance goals.
• Ensure safety, cleanliness, appearance and compliance with policies.

Skills

Leadership

Team management

Customer service

Communication

Problem solving

Training & development

Education

High school diploma or equivalent

Job description

Food Lion in Henderson, NC seeks a Store Manager to lead day-to-day store operations, oversee front-end activities, and coach associates to deliver superior customer service. The role emphasizes achieving budgeted financials, building strong team relationships, and maintaining a safe, welcoming shopping environment.

Candidates should have a high school diploma or equivalent and proven leadership, communication, and problem-solving skills.