Front End Lead Trainee: Elevate Checkout Experience

Giant Eagle, Inc.; Girard (PA); On-site; USD 42,000 - 62,000; Full time

Job summary

Giant Eagle, Inc. in Girard, PA is seeking a Front End Lead to oversee checkout operations, ensure accurate sales capture, and maintain guest service standards across lanes. This role supports the Front End Leader and may have additional tasks. Annual certification is required.

The Lead will ensure the front end runs efficiently, safely, and securely to maximize Team Member and guest satisfaction, with a focus on coverage, compliance, and coaching of the Front End Team.

Qualifications

• 1–3 years of experience in retail front-end operations.
• High school diploma or equivalent.
• Lifting up to 50 pounds.
• At least 21 years of age.

Responsibilities

• Maintain consistent coverage of Self Checkout activities and ensure all sales are captured with excellent guest service.
• Direct traffic flow for speedy checkout and assist cashiers as needed.
• Create daily schedules and control sheets to maximize efficiency and program compliance.
• Take ownership of Front End lines of business (gift cards, candy, etc) as assigned and support Front End Leader.
• Ensure all compliance activities are completed daily and take ownership of topics (AML, scale/PIN pad checks, WIC).
• Order Front End supplies to fill needs while controlling costs.
• Train and coach Front End Team Members on efficiencies, best practices, Service Culture, and loss prevention tactics.

Skills

Guest service

Team leadership

Compliance

Education

High school diploma or equivalent

Tools

Cashier Coach Pad

Job description

Giant Eagle, Inc. in Girard, PA is seeking a Front End Lead to oversee checkout operations, ensure accurate sales capture, and maintain guest service standards across lanes. This role supports the Front End Leader and may have additional tasks. Annual certification is required.

The Lead will ensure the front end runs efficiently, safely, and securely to maximize Team Member and guest satisfaction, with a focus on coverage, compliance, and coaching of the Front End Team.