Front End Lead Trainee: Checkout Leadership & Service

Giant Eagle, Inc.; North Huntingdon Township (Westmoreland County); On-site; USD 65,000 - 75,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Front End Lead to drive loyalty, speed up guest checkout, and ensure accurate sales across lanes. You will provide visible leadership at the front end and support the Front End Leader while ensuring safe, efficient operations.

This role involves scheduling, coaching team members, handling compliance topics, and coordinating flow at peak times. Annual certification is required and you will partner with store leadership to deliver outstanding guest experiences.

Qualifications

• 1 to 3 years of experience in front-end or retail leadership roles.
• High school diploma or equivalent required.
• Lifting up to 50 pounds as part of duties.
• Must be at least 21 years old.

Responsibilities

• Maintain consistent coverage of self-checkout activities and ensure accurate sales capture with strong guest service.
• Direct traffic to speed up checkout and assist cashiers as needed (overrides, questions, etc.).
• Create and manage daily schedules and control sheets for efficiency and compliance.
• Dictate break/lunch plans while maintaining front-end coverage.
• Take ownership of one or more auxiliary front-end lines (gift cards, candy, etc.).
• Be the on-duty point person for the Front End when leaders are not present.

Skills

Leadership

Coaching

Customer Service

Cash Handling

Team Management

Education

High School Diploma or Equivalent

Tools

Cashier Coach Pad

Job description

Giant Eagle, Inc. is seeking a Front End Lead to drive loyalty, speed up guest checkout, and ensure accurate sales across lanes. You will provide visible leadership at the front end and support the Front End Leader while ensuring safe, efficient operations.

This role involves scheduling, coaching team members, handling compliance topics, and coordinating flow at peak times. Annual certification is required and you will partner with store leadership to deliver outstanding guest experiences.